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HOME & OUTDOOR · OPERATIONS

Balkenehome

Better operations for products made for living.

Improving packaging, logistics, product presentation and after-sales support across a multi-brand home and outdoor business.

Balkenehome

The challenge

How can a multi-brand business improve its cost structure and customer experience across different categories?

Our work

  • Optimized packaging dimensions and logistics with the aim of reducing shipping costs.
  • Refined product listings, advertising and after-sales solutions.
  • Supported new categories and expansion onto channels including Mercado Libre and Wayfair.

The outcome

More coordinated product presentation, fulfillment and customer support for a multi-brand business.

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